Billing can often slip our minds until an unexpected charge catches our attention, leaving many users puzzled about their options. This guide is designed to clarify how refunds work with 1787 Brewing, detailing eligibility and providing step-by-step instructions for a seamless request process. Whether you’re seeking a return for a subscription or another purchase, we are here to help ensure you get your money back quickly and efficiently.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Locate the order confirmation email sent to you after purchase. This will provide necessary order details.
Transaction ID: Have your specific transaction ID ready, which can be found in your order confirmation or your payment statement.
Proof of Purchase: Keep a copy of your receipt or payment confirmation showing the date of purchase and transaction amount.
Product Information: Be prepared to specify the product name, quantity, and any relevant details about the batch or type of beer purchased.
Reason for Refund: Clearly outline your reason for requesting the refund, whether due to product quality, shipping issues, or incorrect orders.
Contact Information: Ensure you have your account details or registered email address linked to your 1787 Brewing account for verification.
Photos (if applicable): If your refund request is due to a damaged or defective product, take clear photos of the issue to include in your request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-7 working days
PayPal
1-5 working days
Gift Card
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from 1787 Brewing
At 1787 Brewing, understanding your rights and eligibility for refunds is crucial for ensuring a positive experience with our products and services. While we strive to provide high-quality offerings, there might be specific situations where users may qualify for a refund based on their circumstances.
The following scenarios are particularly relevant to customers of 1787 Brewing:
Defective Products: If you receive a defective beer or merchandise item that does not meet our quality standards, you may qualify for a refund or exchange.
Order Error: In the event that an incorrect item is sent to you, such as a different beer variety than what was ordered, you may be eligible for a refund upon return of the incorrect item.
Last-Minute Event Cancellations: If you purchased tickets for one of our events and it is canceled due to unforeseen circumstances, you may be eligible for a full refund.
State Restrictions: If your order is not deliverable due to state regulations or restrictions that arise after your purchase, you might be eligible for a refund.
For all refund requests, please refer to our customer service guidelines or contact us directly for assistance in determining your eligibility based on your specific situation.
Step-by-Step Process to Request Your 1787 Brewing Refund Like a Pro
If you purchased through 1787 Brewing.com:
Visit 1787brewingcompany.com and log into your account.
Navigate to the Account Settings section.
Select Billing Information and locate your recent transactions.
Identify the charge you wish to dispute and click on Request Refund.
In the message box, mention that the charge was unexpected and emphasize that you have not used your membership recently.
Submit your refund request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions and find your 1787 Brewing membership.
Tap Cancel Subscription and confirm the cancellation.
Return to the main Settings menu and open the App Store.
Scroll down and select Purchased, then tap on 1787 Brewing.
Find the recent charge and select Report a Problem.
In the issue descriptions, explain that the subscription renewed without prior notice, and request a refund.
Submit the report and monitor for email updates.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu (three horizontal lines) in the upper left corner.
Select Subscriptions and find your 1787 Brewing subscription.
Tap on Cancel Subscription and confirm the cancellation.
Return to the menu and tap on Account.
Select Order History and find the charge related to your subscription.
Tap on the charge and select Request a Refund.
In the provided field, mention that the account was unused, and you’re seeking a refund.
Submit your request for review.
If you purchased through Roku:
Sign in to your Roku account on a web browser.
Select Manage Account from the account menu.
Find the section for Subscriptions and identify 1787 Brewing.
Click on Unsubscribe to stop future charges.
Go to the Roku Support page and submit a request.
In your message, explain that the charge was unexpected and you need a refund for the last payment.
Submit your support request and await their response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to request a refund of [Amount] due to [describe reason].
If applicable, I have attached documentation for your reference.
I would appreciate your confirmation regarding this request within the next 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is received and under review.
Please allow up to 48 hours for us to assess your request.
Processing
Your refund is being processed by our finance team.
Refunds typically take 3-5 business days to complete.
Refunded
The refund has been successfully issued to your payment method.
Check your account for the credited amount; it should reflect within 5 business days.
Partially Refunded
A portion of your order has been refunded.
You will receive credit for the refunded amount; contact us for questions.
Completed
Your refund process is complete and final.
No further action is needed; enjoy our brews!
Canceled
The refund request has been canceled by you or our team.
If you did not initiate this, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At 1787 Brewing, customers sometimes encounter unique situations that lead them to seek refunds. Here are some realistic scenarios where users successfully claimed refunds:
A customer purchased a case of seasonal craft beer but, due to unforeseen circumstances, was unable to pick it up from the brewery's tasting room before the pickup window closed. After reaching out to customer service, they were offered a refund, as the brewery aims to accommodate their patrons' needs.
A subscriber to the brewery's monthly beer club realized they would be away for an extended period and wouldn't be able to enjoy their shipments. They contacted 1787 Brewing to pause their subscription and received a full refund for the month they would miss, reflecting the brewery's commitment to customer satisfaction.
A customer ordered a gift pack for a friend’s birthday online but mistakenly selected the wrong box. Upon contacting the support team, they were able to return the unopened package and received a refund to purchase the correct gift pack.
After a brewery tour experience, a guest found that the tasting samples did not meet their expectations. They communicated their feedback along with their concerns, and the brewery graciously refunded part of their admission fee as a gesture of goodwill.
The Easiest Way to Get a 1787 Brewing Refund
If you're frustrated trying to get a refund from 1787 Brewing—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with 1787 Brewing is straightforward and designed to keep you informed at every step of the process. Here are some efficient ways to monitor the progress of your refund:
Email Notifications: Check your email for updates from 1787 Brewing. You will receive notifications confirming the initiation of your refund and updates as it progresses. Make sure to look for emails from support@1787brewingcompany.com.
Account Dashboard: Log into your account on the 1787 Brewing website. Navigate to the Order History section where you can view the status of your refund along with any relevant details such as refund amounts and estimated processing times.
Mobile App Updates: If you use the 1787 Brewing mobile app, check the Refunds section under the Account menu. You will find real-time updates on your refund status, along with direct notifications when your refund has been processed.
Billing Section Insight: In the Billing section of your account, you can see pending refunds and any associated notes that will inform you about the expected timeline for processing.
Customer Support: If you have questions or need further clarification, reach out to 1787 Brewing’s customer support through the contact form on the website or via chat. They can provide personalized information regarding your specific refund.
FAQ
Unfortunately, if you forget to cancel your subscription before the billing cycle ends, we are unable to process a refund for that period. We recommend reviewing our cancellation policy and setting reminders to ensure you can make changes in a timely manner in the future. If you have any further questions or need assistance, please feel free to reach out to our customer service team.
Refunds typically take between 5 to 10 business days to process, depending on your financial institution. Once the refund is initiated, you should see it reflected in your account shortly after it clears.
If you notice a charge but don’t have an active subscription, please check any past purchase confirmations for services or products that may not be linked to an ongoing subscription. If you still have questions, kindly reach out to our customer support team with the details of the charge, and they will assist you in resolving the issue.
If you're unable to receive a refund directly from 1787 Brewing, consider reaching out to customer service again for further assistance. Additionally, you may explore escalating your inquiry within their support system to ensure your concerns are addressed. Reviewing your account details may also provide insights that can help facilitate the process.
If 1787 Brewing has declined your refund request, you may want to revisit their refund policy to understand the specifics of their terms. Additionally, consider reaching out to their customer support team again for further clarification or potential alternatives. Checking your account details and ensuring everything is in order may also provide insights into the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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