It's not uncommon for users to overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. To ensure you understand how to navigate the refund process at 1117 Collective, this guide outlines how refunds work, eligibility criteria, and the straightforward steps to request your money back efficiently. Let’s walk through everything you need to know to help you get your funds back smoothly.
What You Should Prepare Before Applying For Refund
Order Number: Locate your specific order number from your purchase confirmation email or account.
Transaction ID: Retrieve the transaction ID from your bank statement or payment receipt to verify the payment.
Account Email: Ensure you have the email address associated with your 1117 Collective account for verification purposes.
Purchase Date: Note the date of purchase to reference when submitting your refund request.
Reason for Refund: Prepare a clear and concise explanation of why you are requesting a refund, as it may help expedite the process.
Product Condition: If applicable, be ready to confirm the condition of the product (e.g., if it was damaged or not as described).
Documentation: Gather any relevant documentation, such as receipts or email correspondence regarding the purchase.
Return Shipping Tracking: If the product needs to be returned, ensure you have tracking information for the return shipment.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Cryptocurrency
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from 1117 collective
At 1117 Collective, we aim to provide our users with a clear understanding of their rights regarding refunds. Our services are crafted to meet the needs of our community, and while we strive for customer satisfaction, there may be specific situations where refunds are applicable. Below are some scenarios that may qualify for a refund, based on our policies and practices.
Service Disruptions: Users may qualify for a refund in cases where there were significant technical issues or disruptions that impacted their ability to access the service for an extended period, provided that these issues were reported to our support team in a timely manner.
Duplicate Purchases: In situations where a user inadvertently purchases the same product or service multiple times during a single transaction, there may be eligibility for a refund on the duplicate charges.
Subscription Cancellations: If a subscription is canceled before the next billing cycle, users may be eligible to receive a refund for that cycle’s charge, depending on the timing of the cancellation relative to the billing period.
Product Issues: Users who experience issues with the product provided, such as missing content or services not delivered as described, might be eligible for a refund upon appropriate verification of the claim with our support team.
Account Management Queries: If there are any discrepancies regarding a user account or subscription status that could lead to confusion in billing, users are encouraged to reach out to our support team for clarification. In certain cases, this may open the pathway to a refund based on the inquiry's outcome.
It’s important for users to review our full refund policy and engage with our support team for any specific questions or concerns regarding their individual circumstances. Your satisfaction is our priority, and we are here to assist you with your needs.
Step-by-Step Process to Request Your 1117 collective Refund Like a Pro
If you purchased through 1117collective.com:
Visit the 1117collective.com website.
Scroll to the bottom of the page and click on Contact Us.
In the contact form, select Billing Inquiry as the subject.
In the message, clearly state that you wish to request a refund for your membership. Mention that you did not receive notice of the renewal.
Provide your account details, including the email associated with your membership.
Submit the form and check your email for a response.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your 1117 Collective subscription.
Tap Report a Problem and choose Request a Refund from the dropdown options.
In the additional information, mention that the subscription renewed without notice.
Submit the request and await an email confirmation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your profile icon in the top right corner.
Select Payments & Subscriptions.
Choose Subscriptions and find your 1117 Collective subscription.
Tap on Cancel Subscription.
After cancellation, look for an option labeled Request a Refund or Report a Problem.
In your request, emphasize that the service was officially unused for the billing period.
Submit your request and check for updates via email.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to Your Account and select Manage account.
Click on Billing to view your purchase history.
Identify the charge related to 1117 Collective and note the details.
Contact Roku's customer support through the Help section.
State clearly that you wish to request a refund for the charge related to your subscription, mentioning that there was no prior notice of renewal.
Provide necessary account details for reference and submit your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Regarding my account, I would like to highlight the following:
[describe reason]
Therefore, I would like to request a refund in the amount of [Amount].
Attached to this email, you will find any relevant documentation for your review.
Could you please confirm the receipt of this request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is awaiting review.
Please allow up to 5 business days for your request to be processed.
Processing
Your refund is currently being reviewed and processed by our team.
We are working on your refund; please check back for updates.
Refunded
Your refund has been completed successfully.
The funds should appear in your account within 3-5 business days.
Partially Refunded
A portion of your refund has been issued.
You will receive the remaining balance as soon as it is processed.
Completed
The refund process is fully completed and closed.
Your refund transaction is finalized, and no further action is needed.
Cancelled
Your refund request has been canceled.
If you have questions, contact customer support for more information.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At 1117 Collective, users sometimes encounter situations that prompt them to inquire about refunds. Here are some realistic scenarios where users successfully claimed refunds, illustrating effective account management and service interactions.
Subscription Downgrade: A user decided to switch from a premium subscription to a basic plan after reassessing their needs. After submitting a request through their account portal, they received a timely refund for the difference in the billing amount for that month.
Service Interruption: A user experienced a temporary outage while using the digital service, impacting their experience during a crucial project. Upon reaching out to customer support, they received a refund for the prorated time the service was unavailable, showcasing 1117 Collective's commitment to customer satisfaction.
Billing Clarification: After noticing an unexpected charge on their account, a user logged into their 1117 Collective account to understand the billing. Once they clarified that the charge was from a long-expired promotion they had forgotten about, the support team promptly issued a refund, acknowledging the user’s concern.
Product Return: After ordering a digital product that ultimately did not meet their expectations, a user requested a refund within the stipulated return period. The process was straightforward, and within a few days, they saw the refund credited back to their account, ensuring a positive resolution.
The Easiest Way to Get a 1117 collective Refund
If you're frustrated trying to get a refund from 1117 collective—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with 1117 Collective is a straightforward process designed for your convenience. Here are specific tips to efficiently monitor the progress of your refunds:
Check Your Email: Keep an eye on your registered email address. 1117 Collective sends updates regarding your refund status, including confirmation when the process starts and when the funds have been issued.
Use the Mobile App: If you have the 1117 Collective app, you can easily track your refunds. Navigate to the ‘Orders’ section and select ‘Refunds’ to see live updates on your requests.
Visit Your Account Dashboard: Log in to your account on 1117collective.com. Go to the ‘Order History’ section where you can find detailed information about your past transactions, including the status of any pending refunds.
Billing Section Monitoring: Checking the ‘Billing’ section in your account can provide insight into your refund’s progress. Here, you can find expected timelines for when your refund will be processed.
Refund Tracking Tool: Utilize the dedicated refund tracking tool provided in your account settings. This feature enables you to see the specific stages your refund is in, from the request phase to completion.
FAQ
Unfortunately, we are unable to provide refunds for memberships that are not canceled before the renewal date. We recommend reviewing your membership details and cancellation options in advance to ensure you make any necessary changes in time. If you have any further questions, our support team is happy to assist.
Refunds typically take between 5 to 10 business days to process, depending on your bank or payment method. Once the refund is initiated, you should receive a confirmation email, and the amount will be reflected in your account according to your financial institution's processing times.
If you see a charge but do not have an active subscription, please check your email for any past communications related to your account. If you still have questions, reach out to our support team through the contact form on our website, providing the transaction details for assistance.
If you are unable to obtain a refund directly from 1117 Collective, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system for additional options. Additionally, reviewing your account details may help clarify any issues related to your request.
If 1117 Collective has declined your refund request, you may want to review their refund policy to ensure all criteria were met. Additionally, contacting their customer support team again can provide further clarification or assistance regarding your situation. It's also helpful to check your account details and order history to confirm everything is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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